Willowick Of River Oaks

Address: 117-Unit Residential Building, 15 Stories

Established: 1963

Management: Board of Directors & Professional Staff

Executive Summary

WillowickConnect is a comprehensive digital management platform designed specifically for our 117-unit community. This system streamlines HOA operations, improves resident communication, and provides transparent access to community information and services.

Key Benefits for Willowick:

Reduced Administrative Burden: Automated payment tracking and document management
Enhanced Transparency: All residents can view meeting minutes, financials, and proposals
Improved Communication: Centralized message board and calendar for community events
Cost Savings: No-fee payment processing through Zelle, Bill Pay, and ACH
Professional Presentation: Detailed proposal system for board decision-making

Portal Features

📅 Community Calendar

Centralized event management for building activities, maintenance schedules, and community meetings.

Board meeting schedules
Maintenance notifications
Community events

📢 Message Board

Official announcements and community notices with priority levels.

Urgent alerts
General announcements
Public board (no login required)

📁 Document Library

Organized storage for all community documents with easy access.

Bylaws & regulations
Financial reports
Meeting minutes
Downloadable forms

💰 Payment Tracking

No-fee HOA payment recording system with multiple payment methods.

Zelle transfers
Bank Bill Pay
ACH transfers
Check payments

💡 Board Proposals

Professional presentation system for major initiatives and decisions.

Fiber Optic Network Infrastructure
IT Security & Support Services
Detailed cost analysis
Print-to-PDF capability

👥 User Management

Role-based access control for homeowners, staff, and board members.

Secure authentication
Unit-based access
Staff administration tools

Active Proposals for Board Review

1. Fiber Optic Network Infrastructure

Comprehensive building-wide fiber internet solution providing gigabit connectivity to all 117 units.

💰 Investment Summary

Phase 1 Infrastructure: $98,040

Per Unit Cost: $838

Resident Monthly Fee (Optional): $65-$85

2. JZ Nation G Studio - IT Security & Support

Professional network monitoring, portal maintenance, and email services for the community.

💰 Service Packages

Standard Package (Core Services): $950/month

Premium Package (with Payment Portal): $2,050/month

Premium Package Includes:

24/7 Network Monitoring & Security
Domain Security Management
@willowick.com Email Accounts (All Members)
Portal Hosting & Maintenance
No-Fee Payment Processing System
Vendor Management & Insurance Verification
Database Management & Daily Backups
15-minute Response Time

User Roles & Permissions

Homeowners

View calendar, notices, and documents
Submit HOA payment records
Review board proposals
Access account settings
Download community forms

Staff & Board Members

All homeowner features, plus:

Create and manage calendar events
Post official announcements
Upload documents to library
Manage user accounts and roles
Confirm resident payments
Access detailed analytics

Technical Specifications

Security Features

Authentication: Secure username/password with session management
Data Protection: PostgreSQL database with daily backups
Access Control: Role-based permissions system
Privacy: Password hashing with bcrypt encryption

Platform Compatibility

Desktop: Windows, macOS, Linux (all modern browsers)
Mobile: iOS and Android (responsive design)
Tablets: iPad, Android tablets
Accessibility: 24/7 availability from any internet connection

Getting Started

All Willowick residents have been invited to create accounts on the portal.

Login credentials were distributed via email to all unit owners.

Board members and staff have elevated permissions for administrative functions.

Support & Contact

Technical Support: Available through the portal contact forms

Board Questions: Contact building management or submit through portal

Training: User guides available in the Documents section

WillowickConnect